Contact us
We are here to help with kit questions, orders, shipping and returns. The fastest way to reach Kits Drop is by email, and we aim to reply within one business day.
Email: support@kitsdropforyou.store
Address: Kits Drop, 172 Belfort Pl, Summerville, SC 29486
Support hours: Monday to Friday, 9:00 AM to 5:00 PM ET, excluding public holidays.
Order questions
If your message is about an existing order, please include your order number so we can help you faster. For returns, please read our Refund and Returns page first, then email us with your order number to start the process.
Choosing a kit
Not sure which kit suits your experience, or whether you need extra tools or paints? Tell us what you are hoping to build and your level, and we will point you to the right kit and anything you will need to go with it.
Response times
We answer emails in the order they arrive, Monday to Friday. Messages sent over a weekend or holiday are answered on the next business day. During sales and busy periods replies can take a little longer, but we read every message and will get back to you. Kits Drop is a brand of KITS DROP LLC, Summerville, SC.